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Install scansnap manager ix5003/14/2024 ![]() Did a reboot and it installed the driver and I could scan. The cd did not install, said the software was still on the pc. Vendor recommended to just re-install the software without reboot. They said remove the scanner and re-install, I did a remove device and it said it was removed. The software uses the scanner in some of the modules, when we tried to scan it did not list the ix500. Did a couple test scans, working correct.Ĭontact vendor of the proprietary software to have them remote in and install their software. Allowed the download and install of the updates, the S pops up, ready to scan. Did a reboot and tried to scan, did not work, scanner now listed. ![]() It wanted to check of update for the software, found updates but I declined to download. New out of box ScanSnap ix500, install the cd, took default everything. I setup a new pc for customer today, win 10 Pro. ![]()
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